Give your staff the power of support
Let no support question go unanswered! Give your staff access to the very best in technical support for a concise flat rate.
We’ve seen it all before: A user is suffering from a relatively simple yet annoying issue on their workstation, but in order to get support for it they need to get permission from their supervisor who needs to go to their supervisor who needs to check with accounting… and etcetera. A quick phone call would resolve the issue and improve the user’s productivity but it all gets halted by red tape in order to prevent a surprise technical support bill.

FEATURES
 24 x 7 Phone and Remote Support for your staff
 24x7 On-Site Support when needed (additional fees may apply depending on your agreement)
 Workstation and Peripheral Hardware Troubleshooting
 Active Directory Administration
 Flat-Rate IT that is easy to budget

BENEFITS
 Issues are resolved faster when end-users can contact support without the fear of charging the company money.
 Experienced Help Desk can answer questions for common productivity suites, such as Microsoft Office
 Troubleshooting and Maintenance is done remotely to save you money
 A single, low-cost flat-rate per-user plan that won’t change depending on how much you take advantage of it.
 Give your employees the freedom to get their problems resolved and their questions answered so they can get more done!